Author: Jim Fernbank

Need computer help during the lockdown?

Do you need computer help during the lockdown? I can probably still help.

I can help with most computer problems either over the phone, and/or over the internet by screen sharing or remote access. (My rate for this is £1 per minute, except if you are already paying me a monthly fee for maintenance at £30 per device per month.)

I do not repair computer hardware faults, sorry: if there is nothing displayed on the screen, then I cannot help you.

If your internet connection fails, then first, please contact your Internet Service Provider to check that it is not a fault with your internet service.

If your computer fails to finish starting up, or fails to connect to the internet, then I might be able to collect it and take it away to fix the issue (London only).

Due to the rapid spread of the new coronavirus in London, and the guidance from the UK government, I will only work inside your home or office in London (UK) as a last resort, and only if it is absolutely necessary. I do not visit outside of London (UK).

I wish you good health.

Jim Fernbank

P.S. The UK Government’s information about the coronavirus is at www.gov.uk/coronavirus